Saving Mosaic Logistics hundreds of hours processing invoices and bills with 98% accuracy

Logistics is a competitive industry. Efficiency and accuracy are crucial for maintaining a competitive edge. At Cartage, we help our customers build a competitive advantage by automating routine tasks, freeing teams to focus on more critical work. Today, we're excited to share how we automated accounts payable and receivables for Mosaic Logistics, saving them hundreds of hours and significantly boosting their efficiency.

The Challenge: Overwhelming Manual Processes

Jacquie Meyers, owner at Mosaic Logistics, faced a significant challenge. Her team was overwhelmed by the sheer volume of carrier invoices they needed to process weekly. The tasks included:

• Processing hundreds of carrier invoices weekly.

• Extracting bills and Proofs of Delivery (PODs) from large documents.

• Preparing hundreds of customer invoices.

These repetitive yet crucial tasks consumed a significant amount of the team's time, hampering overall efficiency and increasing the risk of human error. As a result, the team's capacity for more strategic, value-added activities was severely limited.

The Solution: Human-in-the-Loop Automation

To address these challenges, Cartage developed a bespoke human-in-the-loop automation solution tailored specifically for Mosaic Logistics. Our approach included:

• Integration with AP Email: Automating the receipt of carrier invoices directly from their AP email.

• Machine Learning Models: Training bespoke machine learning models with Mosaic's data for highly accurate invoice parsing.

• Custom TMS Integration: Building a custom integration with Mosaic's Transportation Management System (TMS).

• Automated Invoice Auditing: Implementing automated invoice auditing with alerts for discrepancies.

• POD Retrieval & Upload: Automatically retrieving and uploading PODs from invoices into their TMS.

• Customer Invoices: Automatically creating and sending customer invoices.

Our team worked closely with Mosaic's operations team to understand their existing AR/AP workflow, jointly ideate on automation logic, gather necessary data, and build and implement the solution iteratively.

The Impact: Dramatic Time and Cost Savings

The results of implementing Cartage's automation solution were transformative:

• Significant Time Reduction: Mosaic reduced their AR/AP processing time from approximately 8 hours per day to just 30 minutes per day.

• Direct Cost Savings: The automated processes reclaimed hundreds of operational hours, supporting Mosaic's ability to scale without adding more headcount.

• Increased Speed & Reliability: Process time decreased to minutes instead of hours, while maintaining a 98% self-service ratio.

• Strategic Focus: Employees could redirect the time saved towards more strategic, value-added activities, enhancing overall productivity.

Looking Ahead: The Future of Logistics Automation

The success story of Mosaic Logistics is just one example of how Cartage's automation solutions can transform logistics operations. By leveraging machine learning and bespoke automation, we're helping logistics providers achieve unprecedented efficiency, accuracy, and scalability.

Are you ready to transform your logistics operations? Discover how Cartage can help your business automate routine tasks and reclaim valuable time for strategic growth.

Contact us today to learn more about our innovative solutions and schedule a demo.