What's New

System Updates: Dec 10th, 2024

Address book, bulk shipment booking, and insights on shipment data

Harman

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Dec 10, 2024

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2 min read

What’s new on Cartage

December 10th, 2024

From a new address book to smarter Wilson AI support, here’s what’s new on Cartage this week.

Feature Spotlight: Address Book

Say goodbye to repetitive data entry. Save your frequent pick-up and delivery locations, and Wilson will automatically use them when creating new shipments for you.

Any time you add or update details for a saved address, Wilson will remember them for future shipments.

Wilson Improvements

  • Ask Shipment Questions: Get broad snapshots on your shipments directly in the General chat. Ask questions like “What’s the status of my 5 loads to Kansas, or what’s the status of all of my in-transit loads” for instant answers. For questions about a specific shipment, continue using the Shipment chat.

  • Bulk Shipment Booking: You can now ask Wilson to book multiple shipments at a time for the same lane. Use the new quantity field in the General chat or ask him directly: For example — “Find me 5 trucks from Dallas to Kansas.”


  • In-Context Shipment Details: View and edit shipment information right from a shipment chat on the Wilson page- no need to switch to the Shipments page

Minor Fixes

  • Stay logged in longer—your Cartage session now lasts 30 days for uninterrupted access

  • Emails sent by Wilson include a personalized signature for improved carrier communication

Coming Soon

  • Unified Chat Interface: Wilson chat and Inbox chat will soon be combined into the shipment details page for easier communication

  • Custom Order Numbers: Assign your own order numbers for better tracking and tailored operations

  • Invoice Forwarding: Wilson will automatically audit invoices and forward them to your accounts payable email once we verified the charge and proof of delivery

Stay Connected

We’re committed to making your shipping experience even better. Try out these new features and let us know if you have any feedback!

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