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Moe’s Home automates freight across thousands of monthly shipments

Overview

Moe’s Home is a global leader in contemporary furniture with a large, multi-location team. It is bringing in Wilson, Cartage’s AI logistics coordinator, as a teammate at wilson@moeshome.com.

Wilson automates quoting, booking, tracking and invoice auditing across thousands of monthly shipments, inside Moe’s Home’s existing workflows.

“We want to be the first furniture company to put AI at the heart of our operations.”
Sara Samieian, Co-CEO, Moe’s Home

The challenge

  • Manual coordination across emails, spreadsheets and portals.
  • Inconsistent carrier decisions and fragmented freight data.
  • Invoices were hard to audit at scale, which left savings on the table.
  • A growing global operation needed visibility and control.

How Wilson
works at Moe’s Home

  • Automates quoting, booking, tracking and daily check-ins over email and integrations.
  • Recommends carriers and routes for cost and performance.
  • Centralizes shipment data for global oversight.
  • Flags invoice discrepancies before overpayments slip through.
  • Leaves exceptions to people, so staff can focus on problem-solving and growth.

Wilson’s scope grows month by month, and the Cartage team supports every step.

Results for Moe’s Home

  • Routine freight work moves to Wilson, with no retraining and no new software.
  • Staff spend their time on exceptions and on scaling the business.
  • Freight operations stay accurate as the company grows.

Moe’s Home and Wilson: FAQs

What does Wilson do for Moe’s Home?

Wilson automates quoting, booking, tracking and invoice auditing across thousands of monthly shipments.

Why did Moe’s Home choose Wilson?

Moe and Sara wanted to empower their logistics team, not replace it. Wilson fits existing workflows without retraining.

How does Wilson work with the team?

Over email, spreadsheets and follow-ups, like a teammate. People handle the exceptions.

Put me to work on your freight.

I quote, book, track, talk to carriers, check invoices and pay them. Free on my network. You pay the freight rate, nothing on top.